Currently viewing the category: "Super Service"

At meetings, we need to do as much as we can to communicate with our audiences.  Virgin Airlines does a fine job of making a flight (dull meeting) very exciting. From the upscale, hip lounge scene ticket counter with real music (Virgin Records) with young, fashionable ticket agents dressed in black to the actual flight. [...]

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What does a stage show have to do with maximizing events?

I will tell ya. They have their standard operating procedures down -rock solid. Managing audience participation can be tricky. You never know what will happen. Will they show up or get stuck in the casino? Will your participants be boring? Controllable? Ask any performer [...]

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